Ramset Privacy Policy

Ramset Automatic Gate Systems, Inc. (referred to as “Ramset”, “Company,” “us” or “we”) recognize that your privacy is important. This Privacy Policy (“Policy”) discloses the privacy practices for the Company’s website, www.ramsetinc.com (referred to as the “Site”), as well as the Ramset mobile platform application (referred to as “App”). The Site and App, as well as related products and services we may offer to You, shall be referred to as the “Services”. This Policy covers how we treat personal and other information that we receive or collect about you, the user of Ramset’s Services (“You” or “Your”), through Your use of the Services.

1. Acceptance of Terms.

You acknowledge that this Policy is designed to be read in connection with Ramset’s Terms of Use Agreement and Beta Agreement. By accessing or using our Site or App, or otherwise using our Services, You agree to be bound by each of these agreements and policies, including this Policy. If You do not agree with our agreements and policies, You must exit the Site, delete the App, and/or cease using the Services.

We reserve the right to change this Policy from time to time with or without prior notice to You. It is Your duty to review this Policy to see if it has been updated. Your continued use of the Services after such modification(s) will constitute:

(a) Your acknowledgment of the modified Policy; and

(b) Your agreement to abide and be bound by that Policy.

If You have any questions about this Policy, please feel free to contact us at: info@ramsetinc.com.

BY USING THE SERVICES OR ANY OFFERINGS AVAILABLE ON THE SITE OR APP, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW AND OTHER PURPOSES AS YET DETERMINED. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SERVICES.

2. Types of Information We Collect.

In order to better provide You with the Services, or each of them, we collect two types of information about our users: Personally Identifiable Information (“PII”) and Aggregate Information.

2.1 Personally Identifiable Information.  Personally Identifiable Information refers to information that lets us know the specifics of who You are. We may ask You to provide, or we may obtain digitally, certain information about You when You engage in certain activities on our Services, such as:

·      registering for an account

·      downloading or purchasing a product or service

·      registering a product or service

·      operating your purchased products or services

·      sending us feedback

Examples of PII may include Your:

·      first and last name

·      email address

·      mailing address (including zip code)

·      products purchased from us

·      credit card information

·      telephone and facsimile numbers

·      IP address

·      App usage information

·      other identifying information.

When ordering products or services on the Site, You may be asked to provide a credit card number.

2.2 Aggregate Information.  Aggregate Information refers to information that does not by itself identify You as a specific individual. We gather certain information about You based upon where You visit our Site or App and what other sites may have directed You to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both an individual and an aggregated basis. This information may include the website’s Uniform Resource Locator (“URL”) that points to the site You just came from, which URL You go to after visiting our Site, what browser You are using, and Your Internet Protocol (“IP”) address.

3. How We Collect and Use Information.

We do not collect any PII about You unless You voluntarily provide it to us. However, You may be required to provide certain PII to us when You elect to use our Services, or each of them, and/or purchase products or services from us. These may include:

(a)   registering for an account using our Services;

(b)  downloading and using our App;

(c)   registering the product(s) You purchase from us;

(d)  signing up for special offers from selected third parties;

(e)   sending us a message through our Site;

(f) submitting a form or transmitting other information by telephone, email or letter; or

(g) submitting Your credit card or other payment information when ordering and purchasing products and/or services from us.

When processing certain information, such as use of App functions, payment information with affiliated banking institutions or payment processors, we encrypt the transaction, using Secure Socket Layer (SSL) encryption technology, in order to prevent Your PII from being stolen or intercepted. Additionally, Your credit card information is never stored on our servers. Any third-party supplier that we use may store Your information.  You must check with these third-party suppliers for their privacy policies.

We will primarily use Your PII to provide product or service offerings to You. We will also use certain forms of PII to enhance the operation of our Services, improve our internal marketing and promotional efforts, statistically analyze Site and App use, improve our product and service offerings, and customize our Site and/or App’s content and services. We may use PII to deliver information to You and to contact You regarding products and related notices. Finally, we may use Your PII to resolve disputes, troubleshoot problems and enforce our agreements with You, including our Terms of Use Agreement, and this Privacy Policy.

We may also collect, or our third-party advertising partners may collect, certain Aggregate Information. For example, we may use Your IP address to diagnose problems with our servers, software, to administer our Site/App, and to gather demographic information. Our third-party advertising partners may also provide us with aggregate, but not individual, reports that will tell us how many ads were presented and clicked upon at our Site.

4. Cookies.

Depending on how You use our Site, we will store cookies on Your computer in order to collect certain aggregate data about our users and to customize certain aspects of Your specific user experience. A cookie is a small data text file which is stored on Your computer or mobile device that uniquely identifies Your browser. Cookies may also include more personalized information, such as Your IP address, browser type, the server Your computer is logged onto, the area code and zip code associated with Your server, and Your first name to welcome You back to our Site or App. We may use cookies to perform tasks such as: monitoring aggregate site usage metrics, storing and remembering Your passwords (if You allow us to do so), storing account and advertising preferences that You have set, and personalizing the Services we make available to You. However, we do not use cookies to track Your browsing behaviors.

Most browsers are initially set up to accept cookies, but You can reset Your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site or App may not function properly if You elect to disable cookies.

We may also use outside advertising partner(s) to display advertisements on our Site. As part of their service, they will place a separate cookie on Your computer. We will not provide any third-party advertising partners with any of Your PII or information about Your purchases. We and our third-party ad server will collect and use Aggregate Information about You, such as Your IP address, browser type and version, time zone setting and location, the server Your computer is logged onto, the area code and zip code associated with Your server, operating system and platform You use to access the Site or App, and whether You responded to a particular ad. Other advertisers, ad networks and servers, content providers and application providers may also use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about You when You use our Services. Unless expressly stated otherwise, we do not disclose any PII to these third parties, however they may collect information, including PII and Aggregate Information, and use this information to provide You with interest-based advertising or other targeted content.

We do not control any third-party’s tracking technologies or how they may be used. If You have any questions about an advertisement or other targeted content, You should contact the relevant third-party provider directly.

5. Release of Information.

We will not sell, trade, or rent Your PII to others. We do provide some of our product and service offerings through contractual arrangements made with various affiliates, service providers, partners, distributers, technicians, and other third parties (our “Service Partners”). We and our Service Partners may need to use some PII in order to perform tasks related to Your purchases from us, to deliver products or services to You, and assist Your use of the Services. For example, we must release Your credit card information to the card-issuing financial institution to confirm payment for products and services purchased on our Site; release Your address information to the delivery service to deliver product(s) You ordered; and provide order information to third parties that help us provide customer service to You.

We will encourage our Service Partners to adopt and promote strong privacy policies. However, the use of Your PII by our Service Partners is governed the respective privacy policies of those providers and is not subject to our control. Except as otherwise discussed in this Policy, this document only addresses our use and disclosure of information we collect from You. Other websites accessible through our Site or App, including our advertising and Service Partners, have their own data collection, use and disclosure practices. If You have any questions about privacy policies of our Service Providers, You should contact the relevant Service Provider directly. We are not responsible for the policies or practices of third parties.

Occasionally we may be required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful, and will cooperate to the fullest extent with those agencies.

We may also provide Aggregate Information about our customers’ sales, traffic patterns, and related Site information to third party advertisers, but these statistics do not include any PII.

6. Updating and Correcting Information.

We believe You should have the ability to access and edit the PII that You have provided to us. You may change any of Your PII in Your account online at any time by linking to Your account in accordance with instructions posted elsewhere on the Services. You may also access and correct Your personal information and privacy preferences by emailing or writing us, to the attention of customer service, at info@ramsetinc.com, and/or to our mailing address at Ramset Automatic Gate Systems, Inc., 9116 De Garmo Avenue Sun Valley, CA 91352-2607, postage prepaid and with tracking. Please include Your name, address, and/or email address when You contact us.

We encourage You to promptly update Your PII if it changes. You also may deactivate Your account with us at any time. You may ask to have the information on Your account deleted or removed; however, some information, such as past transactions, logs of technical support calls, or other information may not be deleted from our records. This is not intended to be a complete list of information that Ramset may preserve. In addition, it may be impossible to completely delete Your information without some residual information remaining due to various automatic and other backups.

7. User Choices on Collection and Use of Information.

At this time we do not send you any solicitation emails or mailers.  However, we reserve the right to change this at anytime without any prior notice.  If We do, We may, from time to time, send You emails regarding new products and services that we feel may interest You. In addition, if You indicated upon registration that You are interested in receiving offers or information from us and our partners, we may occasionally call or send You direct mail about products and services that may be of interest to You. Only Company (or agents working on behalf of Company and under confidentiality agreements) will send You these solicitations, and only if You have previously indicated that You wish to receive them. If You do not want to receive solicitations from us, You can “opt-out” or “unsubscribe” by availing Yourself of the unsubscribe mechanism set out in the applicable communication and/or by editing Your account information to no longer receive such offers and mailings. It may take up to fourteen (14) days for us to process an opt-out request. We may send You other types of transactional and relationship email communications, such as product/service announcements and administrative notices without offering You the opportunity to opt out of receiving them. Please note that opting out of receipt of promotional email communications will only affect future activities or communications from us, and will not affect future communications from third parties.

You can choose not to provide us with certain PII, but that may result in You being unable to use certain features of our Services because such information may be required in order for You to: purchase products or services, register a product, ask us a question, contact customer service, or initiate other transactions within our Services.

You also have choices with respect to cookies, as described above. By modifying Your browser preferences, You have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If You choose to reject all cookies, some parts of our Site or App may not work properly in Your case.

8. Security of Your PII.

When using our Services, You can be assured that Your PII is secure, consistent with current industry standards. We strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of Your PII. For example:

•        We work hard to ensure that the data we collect is reliable, accurate, complete and current. We encrypt all PII, in order to prevent unauthorized parties from viewing such information when it is transmitted to us. We also only keep collected information only for as long as reasonably necessary with no specific deletion period and use it only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements. We, at our sole discretion, reserve the right to delete the information whenever We believe is necessary.

•        We limit access to PII only to specific employees, contractors and Service Providers who have a reasonable need to come into contact with Your information. For example, we may provide members of our technical support team with limited access to Your account in order to allow them to troubleshoot problems You may be having with the Site or App.

•        We employ a number of physical, electronic, and procedural safeguards to protect Your PII. Our secure servers and our data centers are protected by industry-standard encryption, and our servers reside behind firewalls and employ high-level password protection.

•        Access by You to Your PII is available through a password and unique customer ID selected by You. This password is encrypted. We recommend that You do not divulge Your password to anyone.

In order to most effectively serve You, credit card transactions and order fulfillment are handled by established third party banking institutions and processing agents (such as PayPal). They receive the information needed to verify and authorize Your credit card or other payment information and to process and ship Your order. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect Your PII, You acknowledge that:

(a) there are security and privacy limitations inherent to the Internet which are beyond our control; and

(b) the security, integrity and privacy of any and all information and data exchanged between You and us through our Services cannot be guaranteed.

9. Miscellaneous Provisions.

a.     You must be at least 18 years old to have our permission to use our Site. Our policy is that we do not knowingly collect, use or disclose PII about minor users.

b.     This Policy, and all matters arising out of or otherwise relating to this Policy and/or our Services (excluding any third-party links, websites, apps, or related offerings) shall be governed by the laws of the State of California, excluding its conflict of laws provisions. You and we hereby agree and submit to the exclusive personal jurisdiction of the state and federal courts of the State of California. The exclusive venue for any litigation or arbitration permitted under this Policy shall be the Superior Court of California, County of Los Angeles.

c.     If any part of this Policy is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, our original intentions, and the remaining portions shall remain in full force and effect.

d.     Any failure by us to enforce or exercise any provision of this Policy or related privacy rights shall not constitute a waiver of that right or provision.

e.     The section headings contained in this Policy are for reference purposes only and will not affect in any way the meaning or interpretation of this Policy.