Up to 10 Years Limited Warranty

This Limited Warranty (“Warranty”) gives you, the original retail purchaser of a gate operator (“You” or “Property Owner”), specific limited legal rights.  You may also have other rights that vary from state to state. This Warranty only covers the following Ramset Automatic Gate Systems, Inc. (“Ramset”) models of vehicular gate operators (“Gate Operator”) that are purchased only from Ramset, or its approved retailer:

AC Models: RAM 100 AC, RAM 1000 AC, RAM 300 AC, RAM 302 AC, RAM 3000 AC, RAM 2000 AC.

DC Models: RAM 100 DC, RAM 1000 DC, RAM 5500 DC, RAM 5700 DC, RAM 300 DC, RAM 302 DC, RAM 3000 DC, RAM 3100 DC, RAM 30-30 DC, RAM 2000 DC, and ALL SECURE DC.

This Warranty provides the above-listed Gate Operators with a one (1) year limited warranty, beginning on the original purchase date by the Property Owner and continuing uninterrupted for one (1) year. Property Owner shall provide proof of his/her/its purchase date, absent this proof, the Warranty period starts from the time Ramset sold the Gate Operator to its approved retailer and not the purchase date claimed by Property Owner without proof.  The Warranty shall protect from and against any defects in material and workmanship on all parts and components of only the Gate Operator.  The Warranty does not cover accessories, such as, but not limited to, receivers, photo eyes, etc., that are not manufactured by Ramset.  Ramset will repair, substitute or replace, at its sole discretion, any parts and/or components of Gate Operator it determines to be defective. Any Gate Operator that has been incorrectly installed or maintained by an unqualified technician, damaged by a technician, others or You after installation or during attempted installation, repair, or resold by a dealer or distributor that did not purchase the Gate Operator from Ramset, will void this Warranty immediately and without any further notice.

Some states do not allow limitations on the duration of an implied warranty; therefore, some of the limitations of this Warranty may not apply to You. For those states that do not permit the limitations provided in this Warranty, the courts of that state must limit their consumer rights to the greatest extent possible to best meet the terms of this Warranty.

EXTENDED WARRANTY:

In addition, where a Property Owner who has the proper proof of purchase and correctly registers the Gate Operator using the procedures stated below, this Warranty will be extended on the electric motor, gearbox reducer, logic board and driver board for the following extended periods of time:

AC Models:

For Single Family Residential installations: uninterrupted ten (10) years on motor and gearbox and uninterrupted five (5) years on the logic board and driver board of the gate operator from the date of purchase.

For Commercial properties, apartment buildings, condominium buildings, townhomes, and other multi-family residences: uninterrupted seven (7) years on motor and gearbox and uninterrupted five (5) years on the logic board and driver board of the gate operator from the date of purchase.

DC Models:

For single Family Residential installations: uninterrupted seven (7) years on motor and gearbox and uninterrupted five (5) years on the logic and driver board of the gate operator from the date of purchase.

For commercial properties, apartment buildings, condominium buildings, townhomes, and other multi-family residences: uninterrupted five (5) years on motor, gearbox, logic board and driver board of the gate operator from the date of purchase.

To obtain this extended Warranty, the warranty card included with the original purchase of every Gate Operator must be completed and mailed to Ramset with valid proof of purchase within sixty (60) days of the date of purchase. Alternatively, the warranty card may be completed online at   www.RAMSETINC.com. Ramset is not responsible for any warranty cards that are lost, stolen, incorrectly completed, incorrectly addressed, or misplaced in transit. Certified mail is recommended but that does not assure receipt by Ramset. It is the Property Owner’s responsibility to ensure use of Ramset’s then current mailing address.

LIMITATION OF LIABILITY:

UNDER NO CIRCUMSTANCE IS RAMSET LIABLE FOR SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGE, THEFT OR LOSS OF OTHER PROPERTY OR EQUIPMENT, INJURY, LOSS OR DEATH TO ANY PERSON, LOSS OF PROFITS OR REVENUE, LABOR COSTS, OR COST OF PURCHASED OR REPLACEMENT PARTS. IN NO EVENT SHALL RAMSET’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE PURCHASE PRICE OF THE GATE OPERATOR COVERED BY THIS WARRANTY.  NO PERSON OR ENTITY IS ENTITLED TO ASSUME FOR RAMSET ANY OTHER RESPONSIBILITY OR LIABILITY IN CONNECTION WITH THE SALE, USE, REPAIR OR MAINTENANCE OF ANY GATE OPERATOR. NO PERSON OR ENTITY IS ENTITLED TO EXPAND RAMSET’S LIABILITY AFFORDED UNDER THIS WARRANTY, UNLESS AS REQUIRED BY LAW.

Ramset is not responsible for any cost associated with removing, adjusting or reinstalling the Gate Operator or any portion thereof. Ramset is not responsible for shipping and handling costs of returned Gate Operator or any of its components either to or from Ramset.

This Warranty does not cover any defect of or damage to any gate door hardware, gate door part (including but not limited to, gate door rollers, springs, alignment, or hinges), or defect or damage caused by radio frequency interference to the operation of Gate Operator or garage door.

This Warranty does not cover defect or damage resulting from misuse, neglect, unauthorized repair, modification or alteration of Gate Operator, accidents, or acts of nature. This Warranty does not cover normal wear and tear, damage caused by improper installation, storage, or maintenance of Gate Operator.

This Warranty shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any choice of law or conflict of law provision. Any disputes arising out of or related to this Warranty shall be resolved exclusively in the Superior Courts of Los Angeles County.

TO THE GREATEST EXTENT POSSIBLE UNDER LAW, THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY RAMSET AND NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY.

Any property damage or personal injury resulting from Gate Operator due to the following is the responsibility of the installer or Property Owner.

  1. An unsafe installation of the Gate Operator, such as, without limitation, reversing loop(s), reversing photo eye(s), reversing edge, ERD adjust, entrapment protection, and fire box. (See owner’s manual for entrapment protection advice).

  2. The installation of accessories that affect the safety or performance of the Gate Operator.

  3. Any installation, maintenance, or repair by an unqualified, inexperienced, or unskilled technician.

  4. Any alteration of the Gate Operator.

RAMSET AUTOMATIC GATE SYSTEMS, INC.

9116 DE GARMO AVENUE
SUN VALLEY, CA 91352

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IMPORTANT INFORMATION FOR PROPERTY OWNER

  1. Ask your qualified technician about all the features of your new Ramset Gate Operator.  It is the Property Owner’s duty to make sure they hire a technician that is able to properly install, repair, and maintain Ramset Gate Operators.

  2. Slide Gate Operators must be installed and operated with a minimum of  TWO (2) entrapment devices, one in each direction. Swing Gate Operators must be installed and operated with a minimum of  ONE (1) entrapment device. More entrapment devices may be required depending on the installation.  UL 325 sets the minimum standard of Safety; installers must verify that installation sites comply with ASTM F2200.

  3. It is the installer's responsibility to assess a gate installation for entrapment risks and install all appropriate external entrapment protection sensors to address all potential entrapment zones.

  4. The Warranty must be redeemed by a qualified technician to avoid harm to the Property Owner. A qualified technician must obtain a Return Merchandise Authorization Number (“RMA”) prior to sending any parts or Gate Operator back to Ramset.

  5. Property Owner, their agents, or guests should NEVER take the cover off the Gate Operator.

  6. Property Owner, their agents, or guests should NEVER try to work on, repair or service the Gate Operator. Doing so will void this Warranty.

  7. Never let children operate or play with a Gate Operator or its controls.

  8. This Gate Operator must be used for vehicle entrances only. Gate Operator is not intended for use for pedestrian(s) passageways. A separate pedestrian passage MUST be provided on the Premises.

  9. Always keep people, children and objects away from the gate while the gate is in operation. No one should cross the area of a moving gate.

  10. The Emergency release must only be used when the gate is not moving.  The Circuit breaker for the Gate Operator must be turned off before using the foot pedal release or hand lever release.

  11. Have a qualified installation technician give you a demonstration of how to operate the Gate Operator, and how to use the emergency release.

  12. Gate Operator must be properly maintained at all times. Have a qualified and skilled technician inspect and maintain the Gate Operator and its hardware every six months but never wait over a year.  This inspection and maintenance includes checking of safety devices, E.R.D., battery backup systems, and more. Please see the owner’s manual for more information.

  13. The provided warning signs warning of no pedestrian traffic through this entrance or “injury may occur” must be placed on both sides of every gate in a highly visible area.

  14. To reset the audible alarm on the Gate Operator you must turn the circuit breaker for the Gate Operator off for approximately 10 seconds, then back on.  An exterior switch or button can also be installed on the Gate Operator to shut off the audible alarm.

  15. Keep your qualified, experienced and skilled technician’s number with you and on the Gate Operator at all times for future inspection, maintenance and/or emergencies.

RAMSET WISHES TO THANK YOU FOR TRUSTING US TO MEET YOUR GATE OPERATION NEEDS.